Specialist

Hospitality Consultant

Trusted by leading SME hospitality operators across the Nort East of England


Specialist

Hospitality Consultant

Trusted by leading SME hospitality operators across the North East of England

Registered-with-North-East-Business-Support-Fund
We are a registered provider for NBSL’s North East Business Support Fund
helping businesses to improve their competitiveness.
Find out more HERE
We are a registered provider for NBSL’s North East Business Support Fund
helping businesses to improve their competitiveness. Find out more HERE
Registered-with-North-East-Business-Support-Fund

We are a registered provider for 

NBSL’s North East Business Support Fund

helping businesses to improve their competitiveness. Find out more HERE

Why choose WHAM?

Smarter operations. Sharper strategy. Standout teams | Powering hospitality success.


Whether you’re opening your first hospitality venture, growing an established business, or need an experienced freelance executive to lead a project or steady the ship, WHAM is here to help.


I bring over 25 years of hands-on experience, having worked myself up from a glass collector through to National Operations Director level. I know the challenges operators face, and I’m passionate about helping you find practical solutions that make your business stronger, more efficient and more profitable.


What is my process?  

First off, let’s have a chat over a coffee. No obligations, no strings, just a chat so that I can learn more about your business, the challenges you're facing, and then talk through how I can support you. I’ll share my processes and allow you to make a judgement about whether working with me is the right fit for you and your business.


Like what you hear? Great, then I’ll start with getting to know your business and learning what makes it tick. I’ll sit down with your key players to learn all about your business before we start to plot a clear, strategic route forward for you to achieve whatever success looks like for you.


How about we start it with a chat over a coffee? We offer a no-strings-attached chat where we can learn more about your business and discuss how the consultancy process might work for you. From there you get the opportunity to see if our approach and working with WHAM is going to be right for you and your business.

If you’d like to work with us then we’ll start with time on-site learning what makes your business tick. We’ll sit down with your key players to plot a clear, strategic route forward. No-one knows your business better than you, and no-one knows more than us how to make it a success. 
What does success look like?

I know that success looks different for each individual and their business.


I’ll take the time to understand what success means for you, then work in partnership to make it happen. You’ll get a clear action plan with a realistic timeline, and my commitment to support you at every stage of the journey.

My Services....

I offer a range of personal services to support your business regardless of the challenges you are facing. Find out how I can help you below:

Consultancy or Freelance?

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Operational Support

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Recruitment

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Who is WHAM?

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Some of the great clients I’ve worked with