From front of house to behind the scenes, WHAM is here to help you pack a punch.
With over two decades of hospitality experience behind me there aren’t too many challenges I haven’t come across and found a solution to, and I'm here to share that experience with you to ensure that you're as slick behind the counter as you are in front of it.
Business review and Strategic planning
You’ll have options for weekly, monthly and quarterly business reviews offering strategies, advice and guidance to help drive your business success.
Operating systems and structure review
Are you a current multi-site operator looking to consolidate your ways-of-working? A single venue operator wanting to future-proof your structure for growth? Or do you simply want to make sure you have the most effective and efficient systems in place so you can maximise your profitability? I can ‘WHAM’ that for you!
Cost Control and margin improvement through contract reviews and procurement
Following a review of your current cost base, let WHAM introduce you to hospitality-centric suppliers, contractors and contacts, all ready to lower your cost base and improve your bottom-line profitability. This is just one area where my years of hospitality and procurement networking can pay off for your business.
Licensing, Health & Safety, Food Hygiene and Fire Safety advice
Have you put your heart and soul into creating beautiful businesses to be proud of? How would you feel if you fell foul of legislation you had overlooked that caused you to lose days trade, or even worse, closure?
Contact me to discuss my 250-question audit which gives you a thorough over-view of the legislative health of your venues.
Pre and Post opening support
WHAM will take away the unknowns and stress points about starting your new venture. My holistic hospitality and project management solutions will enable you to enjoy the exciting launch and early days of your business.
Stock control and Cellar Management
Are your audit reports showing heavy losses, or do you just need to tighten up your efficiencies? I can review your practices and design solutions to minimise stock loss, improve margin efficiencies and tackle areas of concern.
Personnel progression and succession planning
With a track record of progressing the next generation of hospitality superstars for over two decades, I can tailor coaching plans for individuals or succession planning and structure for companies. I can also help with one-to-one mentoring for owners, managers or other key-line members of your team.
Menu creation and development
Whether you need a fresh set of eyes to rewrite or develop your food or drink menus, or you’re looking to find an identity within your current offer, I can help you from design to implementation, costing to margin delivery.
Improve your Guest Experience journey
Market and competitor analysis
Do you know where your offer sits within the marketplace and how you can maximise commercial opportunities for your business? Let WHAM do the hard yards in analysing your competition for you.
