My name is Mark, I’m the Managing Director at WHAM Consultancy and (for the most part) I’ll be the voice behind the blog posts you’ll found on this page of the website.

If you’ve stumbled across this post without any context let me introduce WHAM - we’re specialists in hospitality business development and turnabout. We provide strategic, targeted support to help your business to pack a punch – WHAM!! Check out the home page of our website for a more in-depth explanation of what it is that we do.

As for my story; I’ve been working within the hospitality sector for over 20 years. I’m the classic tale of the young lad who starts as a glass collector and over the (many!) years progresses through the ranks until my last position before starting WHAM was as Operations Director at one of the North East’s most cherished cultural venues.

My goal with the WHAM blog is to try and add value to those who of you who take the time to read my ramblings! I hope to use the space to share my thoughts and opinions on hot-topic industry items in the news; recount personal experiences from my years working across private, corporate, PLC and charitable businesses within the hospitality sector; lend some thought provoking insight into changes within the sector, and also share some of our journey as I launch WHAM– as well as answering the existential question on everybody’s lips – what does the name WHAM mean and what’s with that logo?!