How You Can Develop Your Career in Hospitality

Derek Goodman • 18 March 2022

WHAM Consultancy provides a full-circle consultancy service specialising within the hospitality and leisure sectors. Connect with us today for more info! +44 07958 307056

Working in hospitality is as challenging as it is rewarding, and that goes double if you’re starting your own venture. To flourish, you have to know the industry but also know yourself. Think through this career choice carefully, and research every step to success.


Ready to dive in? Check out the following tips and advice from WHAM Consultancy.


  • Develop Relationships


To ensure you put your best foot forward, Hospitality Lifestyle suggests making connections and maintaining them, but know where to draw a line. For instance, you shouldn't try to be friends with your boss. Conversely, you want to treat employees with kindness and respect but not be overly familiar. This could break down the power dynamic and make it difficult to enforce policies.  Nurture your relationships, notes Success Magazine, especially as time passes. When you can, introduce your connections to each other. They may be thankful when they make a valuable connection, and it also may lead them to return the favour.


Don’t let your relationships stagnate either. Check in with them regularly, even if that only means getting coffee once every few months. The hospitality industry is not one that should be navigated alone; you will likely need to network.


  • Manage Your Reputation


Your reputation in any industry will make or break you, as the saying goes. The best way to build a good reputation is to work hard and help others. Make sure you hit all your deadlines and don’t let anyone wait, including subordinates. Be willing to help those around you when they need it, and offer ideas to solve problems. When you agree to take on work, be sure to finish it. You want to be seen as reliable, trustworthy, and easy to get along with. Always go above and beyond when possible. If you’re known as the person with the best work ethic and who is assured around others, it will go a long way toward making up for any lack of expertise.


  • Get Experience


To prosper in the hospitality industry, you must understand both its operational and corporate sides. Many of us may dream of owning our own bed and breakfast or running a hotel, but a dream and reality can vary drastically. You have to be familiar with the industry to expect to run a successful business. There will be customer-focused issues that arise, staff concerns, as well as business-focused problems that must be proactively solved. The best strategy to learn how to deal with these issues is to get hands-on experience yourself.


  • Embody Versatility


You’re going to need adaptability. You must have a broad skill set before you start because learning on the job will prove challenging. After all, you may be dealing with bookings, unhappy guests, office work, scheduling, finances, deliveries, and cleaning, as well as making certain all maintenance is seen to. Do your best to be a jack of all trades to cultivate learning.


  • Going Out on Your Own


No matter our ambitions, we are not all meant to run a business, and the learning curve is steep. Having certain skills is essential, and if you lack them, you must be able to develop them. Be honest and ask yourself some serious questions about whether you’re ready to launch a business. Do you have a well-thought-out plan, and do you have the tenacity and commitment to pull it off? How large is this venture going to become, and what sort of investment will it need? Can you solve problems under pressure? How much do you really enjoy working with and for people? Even more so, you need a passion for sales and delivering the best experience possible. If you don’t, it will be difficult to be successful.


Consider too the type of help you will need for your business aside from regular staff. For example, you’ll do your best to work with an accountant to help you manage your finances as well as payroll and tax reporting. A virtual assistant can also be a boon, since they can help with everything from website management to email and digital marketing.


  • Manage the money


Another thing you need to check off is acquiring funding for your venture. Lenders will scrutinise your finances before awarding a loan, beginning with your debt-to-income ratio. Many financiers will not hand out a loan to someone with a ratio that exceeds 35 percent, although if your monthly gross income is high enough to assure them you’ll be able to make timely payments there is some leeway on the percentage. Calculating your debt-to-income ratio is straightforward – simply divide your total monthly debt by your gross monthly income


Be prepared for all possibilities; after all, in the hospitality industry, anything can happen. You have to be able to keep a cool head under some pretty tense situations. If this is the right path for you, there is no doubt it can be the journey of a lifetime!!

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